I wasn't sent a transfer notification: What do I do?

Transferring your money should be a seamless and straightforward process, allowing you to move funds quickly and without any hassle. However, there are times when communication between devices may experience delays, which can affect the processing of your transaction. To make sure your transfer is secure and properly completed, we strongly recommend that you contact our support team before attempting to initiate a new transfer. You can either call us directly or send a message through the support chat. By doing so, you can confirm that your initial deposit has been successfully received, helping to prevent any potential issues or duplicate transfers. This extra step ensures that your funds are handled safely and efficiently.