Authentication is the process of verifying that you are indeed who you claim to be. For online systems, this typically involves using a unique identifier, such as your email address, and one or more additional items that further confirm your identity.
What is Two-Factor Authentication (2FA)?
Two-factor authentication (2FA) enhances the security of online accounts by requiring two types of factors:
- Something you know (e.g., your password)
- Something you have (e.g., your mobile phone)
- Something you are (e.g., your fingerprint)
Is Biometric Login Such as Face ID the Same as Two-Factor Authentication?
No, biometric login (e.g., using your fingerprint or face) on mobile devices is not the same as 2FA. While biometric login is a convenient and secure way to access your phone and certain apps, it is only a single factor. To further enhance security, it's important to set up a second factor, especially if you access your account from multiple devices or if someone else attempts to access your account.
Why Should I Enable Two-Factor Authentication for My Vault. Bank Account?
Enabling 2FA requires a verification code in addition to your email and password when logging into your account. Depending on your chosen method, this code will be sent via text (SMS), email, or voice call. These codes expire after a short period and can only be used once. You can also choose to remember frequently used devices, so you don't need to enter a verification code each time. However, avoid remembering shared or publicly accessible devices.
How Do I Turn on Two-Factor Authentication?
Vault.Bank members who haven't enabled 2FA will be prompted to do so upon logging in. Protecting your personal and financial information from unauthorized access and malicious activity is a top priority for Vault.Bank. Setting up 2FA is quick and easy, and it provides an additional layer of security, even if your password is compromised.
Can I Change How I Receive My Verification Code?
Yes, you can choose to receive verification codes via text, email, or voice calls. To manage these options, go to your security settings in your profile and select 'Two-Factor Authentication' to get started.
I Received a Verification Code Without Trying to Log In. Should I Be Worried?
If you receive a verification code unexpectedly, it might be because someone else tried to access your account. A common scenario is opening a third-party app linked to your Vault.Bank account, which is detected as a login attempt. In some cases, you might need to enter this code to refresh the app's connection with Vault.Bank. If the code is not related to a third-party app or you were not attempting to log in, change your password immediately. Ensure this password is unique to your Vault.Bank account and not used elsewhere.
How Else is Vault.Bank Working to Keep My Information Safe?
Vault.Bank is committed to the privacy and security of your financial and personal information. We implement industry-standard administrative, technical, and physical safeguards to protect your data's confidentiality and integrity. Our systems and security controls undergo third-party reviews against standards like SSAE18 SOC2 and PCI DSS, and rigorous third-party penetration testing is conducted annually.