If you've forgotten your PIN, there's no need to worry! We're here to help. You can easily reset your PIN through our Mobile App or by visiting the Vault.Bank website.
To reset your PIN in the Mobile App, log into your account, tap "Cards," tap "Debit Card", tap on the debit card info shown, tap "Set/Reset PIN", and then simply follow the prompts on the screen to set up a new PIN.
If you're using the Online Banking platform, log into your account, click "Cards, click "Set/Reset PIN", and then simply follow the prompts on the screen to set up a new PIN.
After you've completed these steps, you should be all set to use your new PIN to access your account. If you have any questions or need additional support, feel free to reach out to us!
Here are some helpful tips to keep your PIN secure:
- Try not to use easily guessed information, such as your birthdate or the last 4 digits of your SSN.
- It's a good idea to update your PIN regularly for extra security.